Great experience, they had no issues with me keeping the van longer than my initial estimate, and they resolved a billing issue where I was mistakenly double-charged. Thank you!
DONALD W
Exxon Of Denville
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Denville, NJ 07834
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The employee was polite and friendly
MANFORD AWhen I went there the person behind the counter had no knowledge/ability to effectuate the rental. She had to call someone, who did not answer her phone. So I had to call customer service, which led to a process/comedy of errors that took 45 minutes just so I could drive away with the vehicle that I had rented. It was a very frustrating experience and a terrible start to my day.
william FThe bed of the truck was filthy. It says you can be charged if the trucks left dirty but then it's not cleaned for the next client. I also was missing the furniture dolly and instead found a utility dolly which wasn't of any use to me. So locations need to double check vehicles
DEANNA GThey overcharged me. Almost double charged me. I called to get this resolved and they gave me the number to reach Dave. Dave has not answered the phone or called me back. My bill was $120 and they charged me over $200 and now they are avoiding me instead of even trying to resolve the issue. Absolutely terrible
Antoine P