We were supposed to pick up a truck and auto hauler in Osage Beach. The day before our pick up, we received a call saying we had to go to Versailles to pick up (1 hour away). We got there at 10:30 a.m., as we were told they open at 10 a.m. (we were supposed to pick up at 9 a.m. in Osage Beach). No one was there. We had to call a number taped to the window several times before the gentleman answered then finally came. At 11 a.m., we discover he has the truck, but not the auto hauler. For that, we have to go TWO hours away, Dixon, to get that. So now we spent 5 hours of our day we were supposed to be moving just driving around to pick up the truck and auto hauler. In exchange, the gal the Versailles gentleman called gave us a measly $50 off, which barely covered the extra gas we used driving all over. And didn't even come close to the TWO extra hours we had to pay the movers, as they sat and did nothing, waiting for the truck to arrive.
Janice P
Whatever Antiques And Collectables
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dixon, MO 65459
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Customer Reviews
- 4.0 Average Customer Rating
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Very nice man.
Malcolm JAgent needs to be familiar with the website.
JOHN EThis place was amazing! They took care of everything we needed and provided friendly, helpful service. Highly recommend to anyone moving in or out of Ft Leonard Wood drive a little further out to Dixon rather than the Waynesville location. The service is worth it!
Lori WThis location worked to help correct faulty documentation, but it took forever.
LISA F