The gas tank was empty, but I didn’t notice it at the time I took the picture because the truck was on a hill. The fuel gauge panel reflected 1/4 tank, but as I drove away, it moved to empty. I returned the truck within the allowed time. I have a video as proof, yet U-Haul is charging me for an extra day. When I originally rented the truck, I asked for dollies and blankets. When I arrived to pick it up, they didn’t have any available. I have four contracts. The last one reflects the changes, but when I returned the truck, they used the first contract and are charging me for the missing items. U-Haul is a disreputable company that tries to rip people off. This kind of practice should be a crime. I would rate this as one of the worst rental experiences I’ve ever had.
DANIEL B
Edgewater Sunoco
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edgewater, MD 21037
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Customer Reviews
- 3.5 Average Customer Rating
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The drop off location was also out of my way to drop that off.
REGINALD LNo body was there at 9 am so it was just a dropoff.
LANCE DGas station on site was a huge plus!
PATRICK HThe gentleman who helped me was very nice and helpful! He was very personable and attentive to my needs! I highly recommend this location for U-Haul!
John B