Have someone who presents himself more professionally to the customer who knows how to do his job and who doesn’t take over an hour to check people in and get their vehicle. It took me an hour literally to get my vehicle and get away from there. The vehicle was not full of gas, it only had a quarter of a tank. The drop off location was also just as poor and unprofessional as the pick up. It was a very, very bad situation at the beginning and at the end.
JOAN H
Postal Center Usa
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in El Cajon, CA 92019
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- 4.0 Average Customer Rating
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The night before my pick up, I was called and told I had to pick it up there. The truck did not have the furniture blankets in it that I had ordered. He did not have them. It also had the wrong dolly. I had to go somewhere else and pick them up. There was a hole in the roof of the truck and the truck was very dirty on the outside also said it was seven eights a tank of gas and it was half full.
lance M