Unmanned remote pickup location. The UHAUL software was troublesome for a Sunday evening pickup and telephone support was marginal.
Irvin B
Memorial Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Elkhart, IN 46514
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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My rental agreement indicated to call the drop off location by telephone. When I called, the individual who answered was very courteous. However, he informed me that the return was done via the app I loaded on my telephone. It was a smooth process. No other person was involved. I was requested to take pictures of the returned equipment. The process was smooth. If I ever need to rent a truck again, I'd first look to U-Haul.
KEVIN BJust remember to include all rented items (the dolly was missing from our truck).
William CThere were a few pieces of trash on the passenger side but I took care of no problem.
Troy JWhen I got the the location due to the weather the back door was frozen shut couldn’t get it open to confirm dolly was in back of truck. Dolly was not in back of truck once I got the truck unfrozen and could open it. Then it has been 2 days and I still haven’t received my refund back from the 100$ hold for using a prepaid card. As well as my refund for not receiving the dolly which was kind the whole purpose of me renting the uhaul was to move heavy things with the utility dolly. Instead got stuck moving entire washer and dryer without the equipment I paid for.
Autumn F