I got there,the guy had to leave by 10 so I was rushed, one of the ratchet straps wouldn't work and he said there was nothing he could do about it that I would have to call road side assistance to fix it. Was not professional at all. I will never use Uhaul again. I made this reservation 9 months in advance because I was moving from Wisconsin to Florida I was scheduled to pick up the truck maybe 7 minutes from my home, the day before the pick up they I form me that I have to drive 45 minutes one way to pick up the truck and also there was nothing they could do about it.
felix s
Newman Security Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Elkhorn, WI 53121
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I picked up my truck on a Sunday and even though the place was closed the gentleman who runs the place helped me with the mobile app check in and went over the truck with me. Very nice! Easy to get the truck out and the return was just as easy.
Joni DGet your equipment in the correct location. When a reservation is made three weeks in advance and no notice of a change in location bad business decision. Next time I will rent from Penske.
JAMES BRussell was great as was the location and service. My only complaint is in regards to the truck itself…. the air conditioning did not work properly. The only vents that blew cold air were the upward-facing vents by the windshield.
Christopher RLet them know a 6’ wide trailer only has a 4’ ramp
Michael B