Customer service was all over the placr and felt like I was taking care by rushing just because the have the shop and uhual location in the same location. Was not even instructed how to return equipment, even called to extend my reservation and was in hold for 1 minute to be told that “I will call you back im with a customer right now give me 20 min” like I am not a customer smh. Then waited 30 minute had to call them back to be told “oh I was just about to call you”. The equipment was clean and perfect but customer service wise 0/10. Will never again go to this place or recommend to anyone else.
CARMEN R
Discount Auto Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Euless, TX 76040
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Amazing customer service and support! Awesome team I must say, and the area manager is an outstanding human being!!! Definitely a place to do business with.
TERRANCE JThe staff at this center was amazing. Made everything easy for us. Thank you.
CATHY F- Equipment requested and paid for was not provided. - If I had an after hours pickup, I would not have been able to pick up the key, as the box was inaccessible. - My session kept restarting which was added frustration. Particularly because I never got to upload pickup pictures.
Mallory LGood
HERVE D