The location did not "check in" the truck into your system when I returned it. The next day when I didn't receive my email receipt, I called them to ask about my receipt. They realized their error and "checked in" the truck. By then, the fuel in the truck mysteriously dropped from 5/8 full to 1/4 full and charged me for the gas. I called your customer service line, and they are processing a refund for the fuel charge. I have NEVER had this much trouble with a U-Haul rental !!!
Michael H
Grease Monkey
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Everett, WA 98204
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I paid 3 days but used the truck 2 days. I parked the truck at Grease Monkey after they closed. Thanks.
CELEDONIO VEasy in. Easy out. Great experience.
Roger DLocation dirty and smelled . Truck in dirt lot behind an oil change facility.
GORDON FPlease make sure to check the rental equipment in when I drop it off next time and not wait until I call to do it several days later.
ANTON E