There is a dispute as I was charged for another 24 hours for being 15 minutes late bringing the truck back, the guy working there said it was because of the truck being 8 miles over the anticipated mileage, Then came back a second time to tell me of the extra charges, unbelievable!
WILLIAM H
Direct Auto Outlet LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fair Oaks, CA 95628
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Hi. Good afternoon, I am outraged and disagree with the fact that I was billed for 2 gallons of fuel, since I drove 11 miles, I refueled the car with 1 gallon of fuel. and I see in the receipt that they charged me for another 2 gallons. I have proof that I filled up the car with 1 gallon of fuel. it seems to me that this is enough to travel 11 miles.
Aliaksei IThis location made it easy to pick up and drop off the rental truck.
JULIE CThis was one of my best experiences of the rental process! They kicked butt and I wish I captured the name of the guy that helped me because he deserves a bonus! KUDOS!! 5 STARS!! He can also back a trailer into a small spot much better than I can. :)
KEVIN BI would call ahead again need more staff.
Julia H