The floor of the back of the vehicle was covered with some white gritty powder (looked like dry cement mix maybe?) and tiny pieces of Styrofoam. I picked up the vehicle during business hours with attendants, but we forgot to inspect the vehicle when I got it. I called to report it immediately when I found out. They apologized and said I would not be charged. I checked my final receipt and I was not charged, so that was good. It was just messy and kind of unsettling because I had no idea what the stuff was. The fine powder made dust clouds when my adult son tried to push it all into one corner with a large rag, which was all we had at the time to sweep with. I was worried about him breathing it but he never felt any irritation, so I guess it was okay. I will never forget to do an inspection again.
ANITA T
Fairfield Meineke
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fairfield, CA 94534
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Customer Reviews
- 4.5 Average Customer Rating
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no improvements necessary!
Robert SMake sure its clean! The gentleman helped me and was friendly. Thank you for your help!
KAREN EI love this place guys are all so very nice and helpful.
CHARLETTE RThe rental was easy peezy and I will rent from them again.
Daniel P