Went to drop off truck. Wasn't really clear where to park it. Went to check the truck back in. Started the process and it wanted a picture of in the inside of the cab. So I walked my belongings to my personal car. When I went to take the pictures on my phone the screen went to all checked in. Wasn't able to upload my return picture and had to walk around the whole area to find the drop off box for the keys. In the mean time I called and sat on hold for almost 30 minutes. Just when I was about to leave and ask for a call back someone picked up and I ended up having to email my pictures to have them to upload manually.
Sabrina P
Royalty Rides II
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fairmont, MN 56031
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The cab of the U-Haul was very dirty. Food wrappers and garbage. There was a dead mouse in the passenger door. The back box leaked and water was on our items when we unloaded.
Gary AWould suggest putting something online that says its a operation thats not bricking mortar o fee make it easier to see sign about calling once there for assistance
Perry FNo one around finally got someone to answer. Told me to pick one out and text unit number to him. So hook it up my self which was no problem. I thought somebody would be there to assist hooking it up.
Greg WWonderful experience with Royalty Rides. I can’t say the same for the U-Haul App. That was very disappointing .
THOMAS F