At first this location had the vehicle then they didn’t they they called back to say they did. After all the flip flop, I was charged $220 for damage that I didn’t do. They didn’t upload any before pictures to compare. They didn’t ask me to sign off or do a walk around before hand. Be careful when renting from this location
Diamond L
BMS Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fayetteville, GA 30215
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Second time renting from this location. Very helpful and friendly staff and equipment clean and ready to go.
DAVID RThis Company is very Knowledgeable and Professional I would definitely recommend their service
CHARLES CThe air conditioner only came out of the defrost area, it was over 100° the day that I rented this vehicle. I returned the vehicle 50 minutes earlier than my reservation end time, but I was charged for an after hours return, I'm not sure if I get charged because they were closed upon my return or they're saying I was late returning it. I wouldn't know because the U-Haul app would not let me complete my delivery back to the facility after I put the keys in the box the app stopped and would not do anything else so I could not even complete the time that I returned the vehicle. So between the air conditioning issue, after hours return charge, app stopping and also I returned it with the exact amount of gas that it had in it at pickup (I only put 15 miles on the truck) I got charged for 8 gallons of gas so NO I'm not happy with this EXPERIENCE at all.
Cheryl DMy check in was a pleasurable experience. A few days before pickup, I was called by BMS to confirm everything. When I got there, the truck was ready and everyone was friendly and nice. They were organized and they knew what they were doing.
BRIAN K