I originally had a truck reserved at Kirklands, huntsville Hwy, Fayetteville, TN. Pick up was 8:00. Store door hours posted in two places showed them opening at 8. Worker never showed. At 9:33 a.m. store worker called me to say she was open and I could pick up UHaul. This is unacceptable. UHaul made me an hour and half late. I would like ALL of my money back.
SUBRINA W
East End Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fayetteville, TN 37334
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- 4.0 Average Customer Rating
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1st your app is worthless we were 3 hrs late getting started and lost valuable manpower help from other people due to getting started so late. Your tech support people are worthless also because in the end we had to figure it out ourselves! Continued pop up charges weeks after the rental too!! We will never recommend nor use UHaul ever again! I tried to send a concern but this stupid app kept saying I was required to attach a document.....all this app does is send you in circles and cost a lot more than initially quoted....its absolutely highway robbery!
Aaron SJimmy Osbourne, the Operator, was an absolute blessing. He helped me from start to finish and as this being a rural location also using the mobile service… I really needed it! Thank you to Jimmy and U-Haul for a seamless experience!
JAY Sno one is ever there and they charge a extra day when i dropped pff the truck.
JAMES GLittle more light for late night drop off
LONNIE G