I showed up exactly on time to pick up the vehicle. It took about 20 minutes to check it out, even though I was the only U-Haul customer there. Once on the road, I realized the gas tank was LESS THAN 1/8 FULL! I stopped and put $20 (about 6.6 gallons) in it, and continued to complete my move. When I returned the vehicle (after driving only 48 miles), I told the attendant that the vehicle was empty when I picked it up. He proceeded to check the vehicle back in (which took 15 minutes) and told me everything was fine. They would email me a receipt. When I got the receipt, it showed they charged me $9 for 2 gallons of gas, and a $30 "fill up fee". I RETURNED THE TRUCK WITH MORE GAS THAN I STARTED WITH.
DAVID H
Finksburg Exxon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Finksburg, MD 21048
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Customer Reviews
- 3.5 Average Customer Rating
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The on site owner was rude. Said I could leave my truck there during the day then harassed me all day calling my phone about when I was going to pick it up.
Sara KThe cab was smoked in; recommend making smoking and non smoking trucks (or making them all smoke free)
Crystal B