This wasnt the location i had requested and wasnt what i wanted. It was terrible to get on to base but the woman who works at this location saved uhaul from its massive mistake. If youre going to switch locations to controlled facility maybe get approval from your customer. Give that woman a raise.
FRED L
Shipmasters
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Bragg, NC 28310
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Lady at the desk was very friendly and helpful
Tahnee ENA
JOSEPH MFriendly staff and very professional, making calls to see the progress and safety of their customers. BIG 5 🌟
JAFFET DDeep dissatisfaction with the customer service I received from the night-shift employee at your U-HAUL location. My experience was not only disappointing, it demonstrated a complete lack of professionalism, courtesy, and basic competence. From the moment I arrived, the night-shift representative showed no willingness to assist or even acknowledge me as a customer. Instead of providing guidance or answering simple questions, the employee acted dismissive and uninterested, creating an environment where customers feel like an inconvenience rather than valued clients. The individual refused to offer clear instructions, displayed an unprofessional attitude, and made no effort to resolve the issue or deliver the service I had already paid for. Overall, my interaction with the night-shift employee reflected extremely poor service, zero professionalism, and a disregard for customer experience. I strongly urge U-HAUL management to address this issue immediately, provide proper training, and ensure no other customers are treated with the same level of disrespect and indifference that I encountered.
MUSTAFA I