I am very happy to choose this location for my one day rental U-Haul Van. Service was quick, friendly, very knowledgeable of what I needed…and Ms Sandra explained the contract and the insurance protection in a way that was easy to understand. The return of the van was also easy and quick. I will give the store and the staff 💯 client satisfaction.
MONICA A
Pak Mail
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Lauderdale, FL 33331
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Excellent Customer service with attention to detail Professional all the way . I would recommend this location to friends and family all the time Thank you for your excellent service
WILLIAM SKeep up the good work
DEWAYNE JI made my reservation on line and opted for no insurance. Once at the location, the person assisting me modified the contract and added insurance without my consent nor did they ask me about it. When I was disputing the total, they initially were refusing to credit/refund the $15 insurance stating that's how they received it in their system. Finally i provided them with the screenshot of my reservation clearly stating the option for insurance was not selected and that's when they decided to credit my card. My complaint is the lack of assistance they provided and the constant blame they put on me as if i was the one who made an error on the reservation.
MICHEL MFirst truck was immediately replaced as it did not start at all and fuel indicated empty not 3/4 full as we had been indicated. The drop off was convenient despite there being very poor internet signal to context. I must say the young gentleman and older female that took care of us were professional.
VICTORIA A