It's a used car lot. They don't open until 10 and the truck was due back at 7 am. I parked best I could to be out of the way but the lot was packed with cars. No internet on my phone so I couldn't complete the mobile drop off. I was on time, more than the amount of fuel, swept the back out, and kept the mileage low. Yet, they tried to charge my card for an additional $75!!! Will not use this location again. The whole thing feels shady.
Victoria F
Silverline Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Wayne, IN 46807
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Customer Reviews
- 4.0 Average Customer Rating
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There was nobody at the facility, just one man working on a car who didn't speak English. I was unaware that I had to do the whole transaction online and the app was NOT operating properly. A 10 minute pickup took over an hour in the cold and rain. There was only half a tank of gas and the floors in the cabin were muddy.
Nancy LThe young gentleman who assisted me was very kind and went out of his way to help when I got stuck in the snow. He even provided me with another truck to drive.
quiana yParking is a major inconvenience.
KRISTOPHER BGreat place!
AMANI R