The service was great. The guy working the counter was the best and very helpful. The only downfall was when I received an email stating Uhaul had trued to charge my card again. Not sure why since I paid up front and even received a credit since we used less miles. For messing with my money, I have to give a low rating.
Nessie G
Western Maryland Outdoor Power Of Frederick
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Frederick, MD 21701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Easy location to find. Customer service was great.
Bonnie RArrived and did not have the dolly or furniture blankets we reserved. Sent us to another location to go get them and then come back for the truck. Unprofessional of uhaul when people are in a time crunch moving. Not the first time I've shown up and they don't have important items I reserved for a move. Don't rent out items without knowing if that particular location has them.
YASHAR EVery disappointed that uhaul has not provided a trailer dolly to help the franchisee lift heavy trailer tongues onto my hitch. I tried it and could not budge it. Shame! Otherwise, the experience was without any problems. staff very professional and helpful. Trailer was clean and ready as promised.
STEVEN CEasy very smooth transition
BRADLEY H