That location shouldn't be allowed to rent U-Haul anymore. I rent a van for 3 hours and used it for an about 25 miles. Monmouth collision charged me $275 for 309 Miles( that means I was driving more than 100 miles an hour without loading and unloading) . When I called the guy , he refused to correct his mistake and was very nasty and told me to call U-Haul. I called U-Haul customer service and was able to get a refund of$195. That location is a Rip off
Nabil A
Monmouth Collision
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Freehold, NJ 07728
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 2.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
That location shouldn’t be allowed to rent U-Haul anymore. I rent a van for 3 hours and used it for an about 25 miles. Monmouth collision charged me $275 for 309 Miles( that means I was driving more than 100 miles an hour without loading and unloading) . When I called the guy , he refused to correct his mistake and was very nasty and told me to call U-Haul. I called U-Haul customer service and was able to get a refund of$195. That location is a Rip off
Nabil AApp did not work, website did not work. Very difficult to collect and return my truck.
Alex ANothing! John was very helpful and pleasant. Your 1800gouhaul operator was also very kind and helpful. My husband and I were very satisfied! Truck was new and clean, and drove great!
lisa rNo one was present at the location. I had to download the app and it did not work well: slow, would not accept the photos I was instructed to take of the vehicle, etc. The customer service people I spoke to on the phone were polite and helped as much as they could.
William B