Ran into a little issue was able to call U-Haul and explain what happened and they were amazing they understood what I was going through and they were able to not charge me for my mistake so absolutely great experience and would definitely recommend U-Haul to anyone
Timothy B
Quick Fuel Gas & Smoke
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gainesville, TX 76240
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The receipt shows a charge for missing furniture pads? I also have an extra $27 charge. The guy said they didn't have furniture pads and I still get charged for them and charged for them missing when they weren't there to begin with?
Kevin BTruck cab and box were dirty upon pickup. Nothing preventing me from getting it though, but some places would have tried to charge me upon return so I took pictures and video at pickup. I only took the uhaul 11 miles round trip, but I did sweep out the box upon return. I did not clean the cab, but they did not say anything about it upon dropoff. Overall no complaints.
Edwin LDisappointed in service, lack there of.
Daniel GThis place has ZERO business renting U-Hauls to people. The girl didn’t know how to process the pick up and the people that were supposed to help her do them didn’t bother to take her call. She was rude about it to us and told me to just “pay it and call the help line so you can go”. They also were supposed to give us a dolly we paid for and didn’t put it in the truck. There are multiple U-Haul places in Gainesville. Save yourself a headache and rent elsewhere.
LAURYN B