Where do I start. You ask for my husband's Miltary info for a discount then NEVER give one. Gave me 1 amount and charge me a much highter amount. Miscommunication about milage. Waited 2 hours to receive the code just to receive the key out of the lock box. Our uhaul truck had a check engine light on which made have it terrible gas mileage. You harass family over a truck that has a check engine light on. You over charge me , mislead me with hidden mileage limits, you collect information that is none of your business if you're not going to give a discount. I will not recommend uhaul EVER! You're dishonest and your customer service is awful. The only good part was when we dropped off the truck is the owner of the store was wonderful. Which had nothing to do with uhaul. He is a independent uhaul drop off location. Just so you know I had to use this to move my mom's items to my home because her husband died. I take care of her because she has dementia. So, you basically took advantage of the elderly. $140 went to almost $200.. I will be doing a review on Google also.
ANGULIA C
Stapleton Towing LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gallipolis, OH 45631
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Put gas in the vehicles so I don't run out of gas! That was crazy. Also change the oil.
James BIt was closed the day of drop off .
ANTHONY WGreat service and great friendly people.
JAMES GGreat service
HUGH G