First I originally scheduled the truck to be picked up at a different location one that is closer to my apartment. The location was changed without my knowing 24 hours prior to me picking up the truck. I did not allow this change and I had to drive further. I was scheduled to pickup the truck at 10:00 AM. Nobody was there to help me pick up the truck until 10:45. The person who helped me, charged me for the furniture pads and then said he did not have any. I spent extra money on gas and on furniture pads that I never got to use.
CARTER R
3 Guys Garage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Garden City, GA 31408
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I was supposed to pick up my U-Haul by 6 PM. I got there a little after five and they were closed. I held on the phone talking to four different representatives at U-Haul for almost an hour before I was able to get the truck terrible experience and this place is located in the middle of the hood
Paula CI was not given the option to decline the Safe Move $45.00 coverage at time of pickup. The location didn't have a electronic signing pad, only a computer and the owner checked out the vehicle with no ability to check off any final changes or allow for my signature. Owner didn't make any effort to verify condition of the vehicle with me. Vehicle was found to be in good condition. I called Customer Service about the Safe Move charge prior to checking-in the vehicle.
CLAY W3 Guys Garage was fine for a pick up spot close to the airport. The truckshare experience would be much better if there was less to do at pickup. For example, my license and headshot could have been approved of in advance.
STEPHEN MVery good experience with 3 Guys garage.
ARLES S