When I arrived KC said I could not return the truck there. But my contract listed that as the site for return, and was my selected sire. I was told I was TxTed a return location charge to Edmonton, KY. This would be a 20 added mile drive. I called U Haul and they changed the return back to KC. No reason for the change was given. Both of these problems are not positive for future rental use.
WILLIAM P
KC Trucks
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glasgow, KY 42141
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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BARRY CDollies need repair before next rental. Appliance Dollie’s should be maintained to be ability in a smaller individual and wheels that dont turn easily is very difficult up and down stairs but thank you for having an available item needed for a last minute move
TRAVIS WYou can't. The crew was great that you sent.
DAVID BKC Trucks did a great job accommodating us when the original supplier didn’t have our trailer that we reserved. We found out while we were in route to pick up the trailer from a call from U-haul. Representative from U-Haul was helpful and understand even though we were very disappointed and upset that we were rerouting the trip to go out of our way to pick up the trailer. Please give accolades to the representative that called and delivered the bad news to use. We were upset to say the least and on a tight time table, moving our son from college to Nashville and trying to get back home the same day, so driving out of our way to pickup the trailer was very disappointing to us. The representative was helpful and understanding.
JAMES B