Great experience!
ANDREW G
EZ Stop Food Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glen Saint Mary, FL 32040
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Make sure equipment is road worthy.
KYLE BI rented a 10 foot U-Haul to move my belongings to my house and to pick up a couch I was charged $235 for the mileage and everything else which I understand that is completely hundred percent agreeable but what I don’t appreciate is the fact you are charging me $109 for absolutely nothing and that is beyond absurd the location I went to was very Disrespectful with my wife when she went to ask about the $109 extra which was taken out this morning from my account. I’m not happy about this experience and I do not appreciate being scammed. It’s something you guys definitely need to look into. And I would appreciate my $109 being returned because the gas was at satisfactory level. Everything was clean. This is a very suspicious and weird interaction and rental.
JOSHUA RThe lot wasn’t paved, so the trailer was in a muddy area, but otherwise fine.
RICHARD WWorst! We picked up a 20 ft box truck and had to have an additional 6x12 trailer added at the Michigan location - the staff was VERY HELPFUL at that location. I was told we can drop off this rental anytime and use the app to update the drop off. We returned the truck and trailer a day early and were told at drop off that WE had to lift the trailer off the truck and un hitch it!! This is beyond insane!! Even for a liability reason alone - I am a 66 year old female and was told by this person that I HAD TO UN HITCH THIS TRAILER MYSELF!! Are you kidding me??? Not only do I have no idea how to do this but the weight alone to lift it off the back of the truck is insane!! My boyfriend had to do it- the attendant there said it was the responsibility of the CUSTOMER to do this!! My boyfriend did this and now has a pulled muscle in his lower back - this is so crazy to be expected to move and un hitch a trailer- the pick up location used a piece of equipment to hitch it and we are supposed to know how to do this and lift it ourselves?? My boyfriend was driving the truck and I asked the attendant if I was driving - a female - would I be asked and expected to do this and his answer was YES - It's the responsibilty of the customer to un hitch a trailer. As I stated before - this is insane and if we had done the drop off after hours we would not have had to deal with this. We were finished with the equipement so we returned a day early only to have this hassle -
MATT H