We had filled up the gas tank to 3/4 of a tank before drop off. The tank was 1/2 when we picked it up so we should not have been charged for gas. This has happened to us before so we asked the attendant to check the gas gage while we were there but they refused. We had a bill for gas. I wrote and complained but heard nothing back.
Janet M
Little Bowl
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Goderich, ON N7A2Z9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The vehicle had a couple of issues of concern. The power steering pump is failing and the passenger door handle is broken.
David KNo real customer service to help with the 6 X 12 tandem axle trailer to lift on to the ball on the truck or off and no crank system on tongue to lift. These trailers are heavy and there should be a better system. Pick up trailer for 24 hour rental at 6 pm and then returned at 3 pm the next day doors were locked at 3 pm so just drop in lot ? Trailer was great but my back isn’t so good after lifting that trailer on and off. U-Haul needs a better system PERIOD
Brian AThe lady was very kind and helpful
Philip BI reserved my truck for 1:00 p.m. pickup person had a sign in the door stating back in 15 minutes I waited outside for half an hour and had to call them for the person to come was late returning the truck by half an hour and I believe I got charged for another day rental
mike r