WHY WAS I CHARGED AN ADDITIONAL FEE WEEKS WEEKS! AFTER MY RENTAL? I WANT THIS MONEY REFUNDED!
KYLE C
Caledonia Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Caledonia, MN 55921
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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After I dropped off equipment, they did not check it in for multiple days. When I went to verify the return process I had to do it myself. The employee had me do it like I was an employee and did not know the password to process the information. I was also told I was paying a deposit when I picked the equipment up and then when I returned I was told I would not receive a deposit return. I was completely unsatisfied with the whole experience and will not use U-haul again.
kyle cIt took 4 days for my return to be processed and I had to visit the location then process the return myself.
KYLE Cno one on site for the return - therefore the NO on the question "Were the personnel helpful?"
TRACEY SWas no furniture pads or dolly. Not sure if it was supposed to have that or what. Expensive side for sure
ALEX B