Pick up was slightly delayed, as individual was not there ready for me to pick up at their opening time (8:30). Had submitted early check-out info as well, but that saved me little. Was hoping then to speed progress by hooking up the trailer myself (easy, and not an issue for me). Wanted to submit photos with my check-out, but was not able to edit my it to add any info. (or, I at least could not see a way to do this). Had to wait. *Proprietor was very friendly and helpful* My concerns are all about timing and keeping a schedule on moving day, when sometimes every minute counts. Someone should be there ready for me at pick up time...or, I need complete control over my own check-out.
Gil L
American Aquascapes
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Graham, NC 27253
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Checking in and out was a hassle, especially with this being our first U-Haul rental. Upon rental, there was no one in the office to assist. I had to hunt down the owner of the business in order to get the U-Haul. The app was not working when returning the U-Haul. Had to return a total of 3 times to location for the app to register that I was trying to return the U-Haul.
JUANA TCommunication was great and information was accurate. Easy pick up and drop off.
BRENDA WStaff was phenomenal and so kind as I was having a difficult day!
Amber HAwsone and very professional
LAVONDA C