I asked for furniture dolly and it wasn't there. I had to buy one. I called the Ollin party store where I scheduled my 15 foot to be picked up Friday morning to confirm they would have the dolly. When I returned the truck Saturday by 545pm. I checked my mileage and I had driving 115 miles. The store man said I had driving 135 miles. When I told him it was 115 miles, he said that's what he said. They wanted me to pay for my truck before all things i required were there. I was informed that the manager would bring a utility and a furniture dolly. No air conditioner on in the store when we returned.
MARK G
Ollin Party Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Granada Hills, CA 91344
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Customer Reviews
- 4.5 Average Customer Rating
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The vehicles are kept on a main street. It makes accessing the vehicle and performing the necessary walk around a little dicey.
GREGG GI returned the truck within 3 hours, as my motorcycle was too high for it. I called and they told me to do a mobile return. I did. You guys contacted me and told me it wasn't returned a week later Then I got a bill for 3 days usage. I expect a one-day charge plus the 15 miles I drove it.
CLIFF REasy pickup! Good customer service
DEANNA SExcellent
MARLONCARLO A