I already had to pick up the trailer a day early because I found out too late that there wasn't a trailer available at my original location. Then that afternoon a man from this location called and said he wouldn't be there at 3:45 because he was leaving to go to Ft. Worth and that he needed up to come early. The first question I asked him was if I picked it up early if that meant I would have to return the trailer earlier too. He assured me that no my drop off time did not change. As soon as we picked it up my drop off time immediately changed which caused so many problems. This location only cared about leaving early, not about taking care of their customer.
Trey J
McCoys Auction
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grand Saline, TX 75140
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The site was very congested and the lock box was hard to find. Luckily, the person we spoke with from Uhaul on the phone was helpful. Without her we wouldn't have found the box. The lot looked abandoned.
JAMES CNothing, the salesperson was knowledgeable, polite and very helpful. Equipment operated as it should with no issues. Very pleasant and easy transaction.
Gerald HIt was unattended and no return receipt documentation. The staff was helpful but the return Was not logged in as returned until I called 2 days later to check on it.
CYNTHIA OBetter communication with the locations. Was told they had not received information for what I needed. It finally came in while we were waiting. Dispatch never called them so I was told
Ricardo B