The store was supposed to be open at 9am for pickup, but the person did not show up until 10:15. There were several of us that had to just stand there and wait. Several other people showed up and then left after waiting. It was nearly impossible to get anyone from uhaul on the phone.
WILLIAM T
On The Move Rentals LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greer, SC 29650
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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You guys chsnged my drop off location last minute big inconvenience
MATTHEW JExcellent customer service.
ROBERT QThe location is open from 9A-1P on Saturday. When I arrived @ 9:05A there were I people waiting and the location was not open. There was no answer when called. I left and returned at 10:20A and the location had been open for 5 minutes. Although I had checked in online for a trailer I waited until when the person working asked had anyone waiting (and there were many) checked in online and was told the trailer number to get. This was nothing like I have ever experienced with U-haul. The location had the item needed for a local rental and was on the way to where I planned to pickup materials. My day was shot with the 2+ hour delay. Others picking up vans or trucks for moving were observed having to make multiple returns to the office because of errors in the processing and which equipment to get. I would have been less than accommodating it that were my case. No explanation given. A lot of complaints by the person handling processing regarding the slowness of u-haul systems to process a reservation I can add that the online check in using the mobile app was less than a good experience for me and others in line. All experienced inability to add drivers license back photos on the 1st, 2nd, or 3rd try. The subsequent steps also required starting over because of errors from u-haul servers. It’s easy to make a reservation. It is difficult to check in online.
BYRON GI’ve used several different locations within 10 miles of each other with good results. First time I used this one. Saturday hours are 9:00am-1:00pm, (verified). Arrived before 9, no employee there at 9:15. Contacted UHAUL national number. Employee didn’t arrive until 10:10am. Finally got checked out and on my way at 10:40am.
Charles W