Truck bed had garbage in it. And old sign, 10’ piece of aluminum flashing. I had to dispose of these items before using the truck. The cab leaked water at the read locking mechanism was damaged so it wouldn’t lock properly. Made parking and operating more difficult for fear of theft.
JONATHAN M
Vaultra Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hamilton, ON L8L6N6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Nice Lady! Very kind and well going !
ANGEL CNot much Brenda, was amazing had a log sad day ahead but she made it so much more easier and pleasant
patricia MThe location was good, the customer service lady from the storage place was very helpful. Everything else about this experience was terrible. I will never use uhaul ever again. It took me 2hrs just to get my truck because of app issues, called in, then system issues, the person I spoke with that my partner also called was so rude and unhelpful I was shocked. They told me if the place is closed there is nothing I can do and to just go home ??? This was a horrible experience that I would never wish on anyone. Nobody needs this when they are moving into a new home. Very very disappointed. Uhaul system was down all day and caused issues checking out and checking it back in, both times the app reset and cancelled my progress half way through. The lady at the counter couldn’t even check me in cause the server wouldn’t even work, trying to complete it the app said it couldn’t take my payment ten times then randomly started working again after 30 mins. Which if it didn’t work I would’ve been stuck there ever because there was literally no other option to check it in that was working normally. I will never get back the 4 hrs Uhaul wasted of my life, so dissatisfied with this entire experience.
Ariel RThe hole thing was messed up! I was charged twice for the rental, the web site was a bitch to use and I'll never rent from u-haul again.
Gord L