Had been reported twice to drop off vehicle which was a big big inconvenience
DARNELL J
James Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hampton, ON L0B1J0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The representative was super, he was friendly and helpful and was working hard to get the app to work so we could complete our reservation despite multiple issues with the app. We kept getting kicked out and had to start the entire online process multiple times. He was patient and helpful but was clearly as equally frustrated with the online booking system as we were. This is not the first time, nor is it just this location. Then line booking service is terrible across every location I have been to. It took us 45 mi items to finally get the online booking completed. Th website refused my friend and co-driver’s licence and kept saying it was “military ID” and it is merely an Ontario Driver’s licence. It ended up that I was the only person who could Drive the truck, as the system would not allow us to upload my friend’s license despite having rented from U-Haul just recently with the same license. I actually felt bad for the attendant as it was births fault, and he worked with us to get it to finally at least complete the booking for me. The online booking process needs to be better.
Cassandra LU-Haul in Hampton, ON is located in a dingy variety store and there's not even a sign saying U-Haul.
BRUCE STruck had bald tires, engine light on and shook all over the road. Very dangerous
Joanne CQuick, easy, very professional. Awesome experience. Thank you.
GORDON P