The uhaul site at Matt's feed and seed was phenomenal hes was very polite and considerate. Uhaul yourself was not. I had to extend keeping the uhaul for over a week getting moved was a nightmare. I was hitting snags everyday with arrangements. I called EVERYDAY to Matt's feed and seed to let him know. But uhaul themselves wanted to report the truck as stolen. Which it was not. I stayed in touch with Matts feed and seed. But uhaul themselves or yourselves wanted to make things difficult. I was not keeping the truck just to keep the truck. I turned it in and paid. When I was done with it. I didnt expect to take as long as it did trust me I didn't want to keep it that long and pay out over 700.00 dollars but I did pay CASH. He also let you all know what was going on so.....I would reccomend Matt's feed and seed to everyone. He was awesome. But uhaul being kept in the loop was not as understanding. Even though you got ALL YOUR MONEY. I'd tell anyone to 5aje extra days if needed to keep uhaul from trying to report a stolen truck.
Catherine B
Matts Feed & Seed
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Harlan, KY 40831
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- 4.5 Average Customer Rating
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The truck that I rented was clean and appeared well maintained with the exception of a leak in the roof. This wouldn’t have been an issue except on the drive from Alabama to Kentucky we encountered a lot of driving in the rain and it soaked about 25% of my belongings!!! Not happy about this at all!!!
Rodney HMixup wasn’t persons fault that worked at the counter and she apologized and tried to be helpful
MARIE VFirst time driving a UHAUL, it drove great, very clean, overall no Problems. Was a very good experience!
Chris JNothing. Matt’s Feed and Seed is a great local dealer that always has friendly and helpful service.
Kimberly K