Drop off was at Owosso off of M21 and the employee called me and threatened to call the police on me because he was too lazy to go and actually look outside to see that the truck was in the parking lot
Sonny P
Family Foods Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Harper Woods, MI 48225
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Customer Reviews
- 4.0 Average Customer Rating
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I was charged a clean up fee even though the vehicle was clean when I returned it. I was charged gas even though I put the hand back where it was when I got the vehicle. I've never had that problem before. I think it was because I brought it back 2 hours late. I was charged more then double the price so no i will not be using uhaul anymore. And this is the second time I didn't receive my dolly even tho I paid for it. At this location.
ENGUA JGreat folks at the in-person location.
Eugene SOriginal location took my reservation, but didn't have keys ready for after hours pickup. After waiting for a hour, I was relocated to this location. In both instances the app failed at every turn. I had to work with an agent on the chat. They were very helpful. But the overall experience was horrible. The app asked me to scan a location barcode, but the barcode was nowhere on site.
MICHAEL EMop and clean up the back of the truck it was extremely nasty and little to nothing in gas in it definitely need to do a little better with cleanest
Lakisha S