It was easy pickup and drop-off. The truck was as I expected. I would use this service again.
Anthony S
Mobile Of Hasbrouck Heights
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hasbrouck Heights, NJ 07604
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I rented a vehicle from U-Haul Mobile of Hasbrouck Heights (123 RTE 17) and the experience was extremely disappointing. The truck was given to me with an empty fuel tank, and I returned it in the same empty condition. Despite this, I was charged for fuel with the claim that the vehicle was not returned full, which is completely inaccurate. I tried to resolve this by calling and messaging multiple times, but received no support and no response at all. No one took responsibility and the issue was simply ignored. After reading other reviews, I realized many customers have experienced the same problem, which shows this is not an isolated incident but a systematic customer service issue. They are quick to take your money, but when a problem comes up, they completely disappear. I do not recommend this location. Choose another rental company that actually supports its customers.
YAKUP TWhy was i charged fuel fee an fuel gallon fee. I returned exactly same as I was told????
John SExcellent service professional
Robert THave people at locations that actually know the process for releasing a U-Haul to a customer
Logan R