The mileage I was provided was insufficient to get me from the pickup location to my house and to my end destination. As a result I ended up with overage charges. Completely unacceptable. The mileage I was given would have never been enough.
Philip C
A1 Auto Care
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Haverhill, MA 01830
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Customer Reviews
- 3.0 Average Customer Rating
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I had set up a pick up at this location, and upon driving 4 hours from NY to MA, there was no U-Haul at this location. When I entered the gas station, and said that I was there to pick up a U-Haul, he said, Ya, it's the wrong location, people are sent here and it's wrong. He then had to try to explain to me where the ACTUAL pick up location was that I had to drive to. He didn't have a name of the location/address. I was quite unhappy to need to play detective to find where I needed to be. Please be sure to remove this A1 Auto Care from a pick up site!!!
ADRIENNE LKeep going the same job
Andrice YThe gas was only at a quarter tank. this location is a gas station youd think I could start with a full tank, then return with a full tank.
MICHAEL DI arrived at the selected location and was told to go to a different location on Kenoza Ave in Haverhill. The whole thing was very shady. They also lied about the returned fuel amount so now I have to go through a whole dispute process for that.
German P