Personable, professional, helpful, and efficient. Could not ask for more!
STEVEN S
Hayward Mini Buildings LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hayward, WI 54843
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Customer Reviews
- 4.5 Average Customer Rating
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This was the worst part of my trip. I brought the trailer over to the address that was told the mini storage nobody was there. There were two metal buildings. I had to get a business owner from two doors down to help me lift the trailer up because I’m 74 years old I couldn’t do it myself. We dropped it there. There were two phone numbers on the buildings itself. I called both of them had to leave messages no one answered about an hour later. I got a call back from the message telling me that they have nothing to do with U-Haul that they want that thing off the property so I called U-Haul. I had to leave messages again because the one in Edmond didn’t answer. I talked to one lady finally and she said well let me tell you another place you can bring it. I told her I couldn’t. I’m 74 years old and I couldn’t lift the thing up myself that I brought it to where they wanted it brought now it was their problem Later I called just to make sure that it was taken care of, and I was eventually pushed into scheduling where I told the people my story and they said OK we’ll take care of it. Thank you and then later tonight that night I get another bill for 75 bucks For taking it out of there. I think that’s bullshit. One I should’ve been charged $75 and the other thing if nothing else I should’ve gotten a discount for all the aggravation that this caused me I spent probably three hours dealing with this on the phone so no I’m not happy with your company and I’ve used you many times and it’s always had a great time, but this time was a disaster and that’s 75 extra bucks. I am not paying.
DAVID WMove went well had to use roadside for a flat tire in the middle of nowhere and we got serviced within an hour and a half. U haul is awesome to work with
Michael NFriendly and efficient and quick for drop off.
DANIEL MVery much appreciated the help I recieved! No real issues other than technology hiccups but as far as the rental went, Zero issues from pickup to drop-off. Will be using uhaul again and if in the area where I picked my trailer up again, I'll take the two that helped me out to dinner! Thanks!!
NICHOLAS M