I was over charged $14 for equipment I didn’t receive.
TANYA K
Royalty Tax Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hempstead, TX 77445
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Only place out in the boonies!
Douglas KI diverted to this location for a discount and could not have regretted it more. It was very poorly marked with no signage on the road if not for a U-Haul trailer in the yard I would not have found the place which is in a tax service office with a tiny U-Haul sign on the door and a U-Haul marked key drop off box. Additionally, this location was closed on for the weekend on Friday morning with noting more than a paper taped to the door. Finally the automated system has to date failed to generate a final receipt for my transaction after I used the app to checkout. I could not possibly recommend this location to anyone.
John BTruck was clean and fully fueled. However, I had reserved a hand truck and furniture pads which were not in the truck when I picked it up. I called U-Haul customer service and had to drive to another location to pick up these items.
MICHAEL Bonline quote was much cheaper, I specifically said I did not want the 42 a day insurance they charged me any way,I tried contacting them numerous times over the course of a few days no one ever answered not even an answering machine. Would never recommend, this was the poorest customer service
JACQUELINE W