Nobody available or any assistance.
Dane K
Not Too Shabby
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hewitt, TX 76643
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Keep working on your app, if you could get that figured out, I wouldn't have any complaints.
Robert RTHIS REVIEW HAS BEEN DELETED ONCE ALREADY. To improve the customer experience, if the reserved truck is not available at the reserved pick-up location, do not move the pick-up location to the truck, move the truck to the pick-up location. Verify that the pick-up location will be staffed at time of pick-up if it is scheduled within normal business hours. 9:30am on a Monday is NOT an "after hours pick-up." Hose the truck off before renting it out. Hose the truck OUT if need be. Pay attention to customer rental tax exemption status and charge accordingly. Have working customer support numbers accessible on the contract. Have those numbers consistently answered in English, with other languages available upon request. Authorize customer support representatives to actually address customer issues. Have a living human being reply to emails instead of a bot.
Allan PThe location was not convenient. I had a storage unit that is a uhaul partner yet I had to drive over 1.5 miles to another location. THere was not a clear area to drop off the truck. I had to call for help. I did not like the location. Althoght the customer service was helpful at 188 go uhaul.
MARK MIt was an overall awful experience but we made it through
Leanne W