The issues I experienced was for a trailer that we used for about 3 or 4 hours, we had to wait for over 35 minutes but the sign on the door said be back in 15 minutes there was only 1 worker, I don’t blame her but to not have 2 people working is a horrible business model, a minimum of 2 workers should be available always, that way people cound take breaks, help customers, and potential emergencies. I paid for 2 days because I couldn't do a 1 day trailer and the trucks weren't working. This doesn't make me want to come back. I don’t blame the 1 person working, it's a poor business model, and a disappointment. U-Hall use to be amazing but this was torcher and expensive for next to no service I had to hook up the trailer myself because the worker didn't know how to do it. In the end I spent over 30 dollars for a 4 hour trip with a trailer, and had to buy the connector to be in compliance with the law because of the tail lights Which never was mentioned to start with I already had a connector but the trailer was a different connector, I am still very frustrated and disappointed, for a 4 hour trip. I feel robbed. Also, I had to disconnect the trailer and hand-walk it back to the spot where I started, which is ridiculous.
JOEY S
All Purpose Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hillsboro, MO 63050
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Everything was great! We have rented from this location several times and never had an issue! Truck was clean and ran perfectly!
kim wEverything was wonderful!
MATTHEW SSuper sweet and friendly
ANGELA PThe UHAUL I drove was very squeaky and high a high pitch that hurt my ears and my child’s. Even with the windows rolled up we were very uncomfortable and it was very inconvenient. We had a long drive and we dreaded it with the noise coming from the wheel. I personally believe a refund should be given for such things or something. That should have been addressed long time ago. That doesn’t happen over night.
TROY H