I was late to my pickup because the computer system was down. I had to make other arrangements using my own vehicle the following day to make up what I was unable to do if I was able to pick up the van on time as I had reserved at 8 am; I left the office closer to 9 am with the computer system still not working to confirm my reservation etc. There’s got to be a faster way to resolve computer issues. Also, there was a table that I found in the van when I opened it up at the pickup site just prior to loading the moving items. Luckily there was enough room for all we needed. I called the office to let them know and also if the last client didn’t want the table. I would happily take it as a donation for my church. The office worker was able to co tact the last rental party and made arrangements for them to pick it up the next day.
Evette T
Affordable Self Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hilo, HI 96720
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The crew made is super easy and fast. There were no hidden fees, and the price overall was very fare.
Justin DGreat as is
Julia BJuan was friendly, professional, courteous and helpful. I've rented a few times from him and I will be again.
Bradley S5/5 stars - easy pick up, returns after hours, and great customer service. Mahalo!!
Tiffany M