The cab had used water bottles inside of it, one of them I’m sure had pee in it. The check engine light was on the entire time, that was exhausting to worry about as I was on a schedule for a market. The headlight was out so I’m lucky I didn’t get pulled over as my pickup and return were in the evening- this is also very unsafe and causes limited visibility. I also think there is something wrong with the odometer calibration as I drive 3 miles each way to pickup and drop off the vehicle and 27 miles each way to my event from my home and my total was 109 miles. I only gave it two stars because the people in the phone were incredibly kind. On drop off, the gas station attendants insisted they take the key’s instead of having me put them in the drop box. I had to then verify this with the rep through the app and it was so exhausting that I’m probably just going to buy my own truck in the future to save myself the hassle.
Mackenzie M
Exxon of Hopatcong
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hopatcong, NJ 07843
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Customer Reviews
- 3.0 Average Customer Rating
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Make sure that there are moving blankets on site !
Ron VNo assistance from vendor. I checked in and was told it's outside. No assistance hooking it up, checking lights. Nothing!
William VStill waiting to hear from the area field manager!!! This was an awful experience at this location.
MICHAEL DThere was a gentlemen I spoke with after the initial pick-up went very wrong. He corrected the problem and allowed me to continue my move. His name was Devon....great customer service!
Ernest W