I called days ahead to reserve a 10' box truck, one way to Springdale AR. Received a phone call confirming my reservation. Drove over 4 hours down there to be told my reservation was cancelled. They do not rent the 10' truck for one way trips; it has to stay local. I had to rent the 15'. I believe that is called bait and switch. I repeatedly told him I only needed truck for one day. He insisted that I had to rent it for 2. When I returned it, well before 24 hours had passed, I was told there would be no refund for the additional day.
Roseanna M
A And A Used Cars
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hope, AR 71801
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Friendly and helped make sure the hookup was operating correctly prior to leaving
Erin HNothing! The Aaron and the guys were great and very helpful! I have recommended them to my family and friends & others!
BARBARA CWonderful experience, everyone was so helpful and kind.
Aprel WEverything as great! Staff was awesome and made it easy for me. They went the extra mile! I hope I never need a U-Haul again but if I do that’s where I am going! Thanks guys!
Tina L