They were soo rude and I got my reservation at 9:45. I didn’t get into the U-Haul until almost 1045.and had to be at my job to pick my tools up and also were asking to give them cash and not worry about it
John C
Truckers Paradise
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77013
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Poor customer service agent doesn’t know what they are doing. It’s inside of a store. Agents are lost takes a long time. Agents have to ask different people because of their lack of knowledge. No one has people skills and how to great a customer. They said yeah what you want? Talking over you to customers behind you. This location is horrible. I seen the previous reviews, but didn’t believe it at first. I seen for myself it’s worse than what I thought. This location is horrible I would not recommend at all.
Teela HThe person handling the transaction was very rude and disrespectful. He and ended up getting into an argument as this individual was cursing at me. I definitely won’t be doing business there again.
Christopher SThe customer service at this location is horrible I will never return or recommend any one to this location. U-Haul customer service was excellent but the workers at this location tried entered incorrect information that gave me an outstanding balance when my balance was supposed to be paid in full there is no telling how many people they have taken advantage of before me. They are cheating people out of their hard earned money and they are poorly representing your company.
julian pThanks .. Great friendly service
Alangelo C