Maybe give customers instructions on how to return keys and the location of the Dropbox. Also not give misleading information.
LASHA H
Kefi Spaces LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77024
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Your valuable feedback will help us serve you better.
Smoothest U-Haul pickup I've ever had! Front desk employee was so sweet.
Penelope ATaking less pictures of my driver's license for verification. I kept getting an error but it didn't say why until I spoke with an agent and it would be an easier pick up process if a live customer service person was at this location.
Thomas MOwner not staff was the problem. Asked for help. I asked to be helped by the young male staff. But the owner said he was (fast) and able to help. I told him that I thought there were faster people to help me. He then took a long time to cancel the truck rental. That was one of the many problems. The lady on the phone at traffic had to fix. She renewed the contact. She rented me a new truck. And got me involved in the load share program. If not for her. I know I would have been in deep trouble from the owner's incompetence.
STEVEN CThere was no office and no personnel available
LEIGHANN T