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MARK O
Commissary Depot
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77026
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The truck was late arriving at the 1:30 time. They told me it was clean after they took a few moments to “inspect it.” I drove the truck a few miles away to my job and parked it. I wasn’t going to need it until 5 pm. At 5pm I go Back to the truck and open the door to a roach infestation. Roaches scattered everywhere. It was disgusting. I immediately called the shop I picked It up from and told them I could Not use this truck. They did not have another one available and told me they would refund my money. They lied. They charged me $48. This place is a shady operation. They admitted they knew the truck had roaches and didn’t have time to “bug bomb” it since the person before me turned it in late.
NATALIE HExcellent customer service
ALEXANDER BBefore my time to turn the truck in and with less than 12 miles put on the uhaul truck I was given it overheated, check engine light and I could not drive it. I had trash debris in the truck to take to dumpster. But truck was not drivable. I called the 800 number I was told to call from uhaul. They sent a tow truck to pick it up. I told them I was not done yet, there was trash in the back I was gonna take to dumpster. They picked truck up. Then billed me $250 for returning to the wrong uhaul, BUT THEY PICKED UP THE BROEKN TRUCK AND TOOK IT THERE!!!! Then they charge me $250 to unload the truck!!! If the truck was maintained and did not break within 12 miles I would of unloaded. This was a horrible experience.
Paul SEverything was perfect and I love the customer service
DEMOND P