I refilled the gas to the level to which it was when I collected the vehicle and was still charged for 9 gallons of gas. The vehicle was not full when I rented it. I got a call 5 days after my rental was complete asking me when I was going to return it. I informed the lady I had returned it the same day I rented it but she was not at the location when I got back. A nice gentleman said I could leave the keys with him and he would have her check me out when she returned.. now the truck is missing! Imagine my horror!
MONICA B
Absolute Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77055
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The truck isn’t in good condition to be able to rent to anyone , it was dirty when I got it interior and exterior side , breaks and engine seems good but wipers doesn’t work front axe sounds terrible if you do a U turn and the truck needs alignment urgently and tires are expired
douglas rNice and fast check in and out
Chalak QCharged me for gas even though I filled it to the line that I received it at. Windshield wiper was broken. Didn't realize it until it started raining while I was driving. It was very dangerous.
Jeanne POn arrival, I discovered the windshield had a severe crack right in the line of vision and was unsafe to drive but since I was picking it up before the facility opened, I kind of had no choice since I was in a time crunch
frank m