When I arrive at this place the lady is talking with a friend and that was more important than customer service. She told me that she could not give me the car that she reserved online and that I received the confirmation. I got a little upset and after 2 calls she gave me the car. I paid for some textile blankets and never received them but they were charged to my account. I don't recommend this place.
JAZHIEL M
USM Logistics Worldwide
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77082
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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USM went out of their way to ensure I had the best equipment knowing that I was moving cross country. The service was absolutely above any expectations I had. I highly recommend USM..
Kevin SHorrible experience. I made countless calls to customer service regarding issues that I experienced. Never have I ever experienced such a horrible situation. Never again at least with this location. I’ve never had any issues with Uhaul ever. This is reflective of this location not the company.
Terris EExcellent experience. The proprietor of USM logistics was very helpful. The truck I rented was clean and in good working order.
Helaine GJob well done
Michel P