Front desk staff needs to sound more professional when handling phone calls trying to walk someone through getting a reservation. If a person needs to download an app, just pleasantly let them know that the fastest, easiest way to handle a reservation is through the app. The front desk staff was friendly and courteous in person. May just need a reminder that when a customer walks into the office, they should be acknowledged somehow, even when on the phone, and even when they are struggling to get the U-Haul website to cooperate.
Katina M
Gear Motorworks
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Huntington, IN 46750
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Great service, they got me out quick and stress free. Reservation online was accurate. Great deal.
Thomas LVery good service.
Doug S