This was a gas station, so there were plenty of normal customers vying for the assistance of the cashier who was also the rental agent. This location is also not in the best part of town, so I had to deal with quite a few homeless folks as I was trying to inspect and move the vehicle (they were milling about behind the vehicle creating a safety hazard). The vehicle wasn't terrible, but the digital display said 0% Oil Life, so that was either incorrect, or someone needs to maintain the truck.
Mark O
Petro South University Dr
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Huntsville, AL 35816
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Customer Reviews
- 2.0 Average Customer Rating
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Pickup location is a gas station, and across the street is a low income housing complex. I did not feel safe here. I had to tell 2 people to leave me alone because they were begging for money. Street hookers & drug dealers hanging out in the parking lot at 10:00 AM. Clerk at the store had no idea what was going on or who I was to call. Horrible place.
Mark HThe person did not speak English well. Did not provide a receipt until 3 days later.
MONQUELLE SThis location was terrible, it took over an hour and several calls to U-Haul for the store attendant to get me the keys. They had me talk on the phone with some one for a while. Felt very uncomfortable.
Tracy P2 cops out front, 4 homeless hanging out front, guy had me back up the uhaul into a space after getting a homeless guy to move his van and had an argument w him. Never told me I was over miles or what additional charges may be. Really made me just wanna drive my truck next time!
JAVIER M