This location was terrible, it took over an hour and several calls to U-Haul for the store attendant to get me the keys. They had me talk on the phone with some one for a while. Felt very uncomfortable.
Tracy P
Petro South University Dr
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Huntsville, AL 35816
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Customer Reviews
- 1.5 Average Customer Rating
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2 cops out front, 4 homeless hanging out front, guy had me back up the uhaul into a space after getting a homeless guy to move his van and had an argument w him. Never told me I was over miles or what additional charges may be. Really made me just wanna drive my truck next time!
JAVIER MThe area is extremely sketchy and there are a lot of people loitering in the parking lot at night. I had a guy approach me asking for money and after I told him no, he proceeded to ask my wife. Not well lit, not much parking, Very dangerous area overall.
Logan RThis location is dangerous, and I did not feel safe having to drop the u-haul vehicle off at this location. It is directly across the street from project housing and there were, what appeared to be homeless, people huddled all around the area. In addition to that there was someone with their shirt off smoking weed outside the convenience store and multiple yelling curse words at each other while another was breaking bottles on the side of the building. This location is a liability to you and puts your customers in unnecessary danger. There has to be plenty of other safe options in Huntsville, AL for drop off. Please take this feedback seriously for the sake of future customers. Sam Dean
sam dI was double charged the safe move expense which shows 2 x $28 for a 4 hour rental. It cost me $170 to rent a 15 foot truck for 4 hours and about 45 miles which is the most I've ever paid for that.
john m